I'm being very generous with this 3 star rating. I don't feel I should go down lower because I've been here only once and who knows maybe I went in on a bad day.
If it's souther style to give extremely bad service this place has nailed it. I sat in the bar area on a very slow Monday afternoon. After being seated by the hostess I sate there for 5 to 8 mins before even being greater by the wait staff. When the waitress finally came over there was no warm greeting or smiling face. I was obviously a burden in her very slow day. I waited another 5 mins to get my diet coke and the food came out shortly after. That was the only thing that did happen fast.
The food came out a little too quickly. Like maybe it had been precooked and was sitting and waiting under a heat lamp. It tasted like it had been too. The fries were stale and a few were very hard, like they were a day old. The batter on the chicken strips had little to know flavor. I had to drench them in hot sauce and ranch dressing to get them down. The white brest meat inside was nice and juicy but all that flavorless dry batter was too much.
The whole time I was there, about 40 mins the waitress only came over that one time, to take my order. I was so tired of waiting for the check that I got up and went to the hostess stand and had them get it for me. Needless to say i left a 0 tip and never in life have I left a 0 tip.
It's you're choice, of course, but I would never recommend this place to anyone unless they want overpriced flavorless food and extremely bad service.