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| - DONT GET CAUGHT IN THE TRAP! This place has no idea what they are doing. Robert the owner does not care about customers and his shop does not know how to fix scooters. I recently purchased a scooter from a 3rd party and after parking it in my garage the first night I noticed oil spots on the concrete in my garage. So I went online and called the closest place (here) they said they would need it for few days to look at it, so I loaded it in my truck and took it to them. After 2 days I called to follow up and they said they found the problem and it was common with this type of scooter that the problem was an o-ring and a seal. So they said they put a new o-ring in and sealed it but it needed 24 hours to dry. They said they would call me the next day to let me know when I could get it. They never called me the next day, I had to call them and then Robert said "Oh I was just about to call you, it's ready." I paid $152 for the service and he told me the leak was gone. The same day I got back home with it I took a ride and the leak was back. I was confused and called them the next day, Robert said well maybe it's a fuel leak or oil leak from somewhere else but we'll look at it again bring it back. I took it back and I asked him to look at it right away so I wouldn't have to leave it again for days and he said" You've got all these people ahead of you." I replied shouldn't I have a little priority since its back for the same reason and you guys haven't fixed it yet. He then said he would "try" and look at it that day but couldn't work on it. He called me back late that night and said that a fill tube was overflowing and this time they cleaned the entire under carriage and drained the fill tube and said it wasn't a gas leak. He said that they drove it and parked it and there was no leak to be found so it was probably just because it was dirty under there that it was still leaking. When I picked up the bike he told me that there was a $55 charge. I didn't think this was right because I brought it back in for the same problem. He wouldn't budge and said that they don't work for free. Well the next time I rode it, SAME PROBLEM leaking again. Well at this point I don't want to keep taking to this place because they have no idea what they are doing. So I called Robert and he said there is something else wrong with it, or because I am riding it too hard??? Really it's a scooter. I told him I wasn't happy because I'm out of pocket $200 and the problem still exists. He was rude and told me that I couldn't expect his mech to work for free and that it could be anything, but he's supposed to be the expert. I told him all I know is I brought it to you because of a leak TWICE and it's still leaking and I am out of money with no solution. He said I don't know what you want me do about it. So I asked for him to make some kind of concession for all of this, I wasn't even asking for a full refund. Maybe a partial refund or even do some work to find out what the problem is. But his response was "No Way", we don't work for free. Well a small refund of a hundred dollars or so might have saved you thousands, because now people will see this post and think twice before they take their scooter in. Good luck to you.
Wow, I should've look up all these bad reviews on them before taking my scooter in. You can see there is a theme here, bad service, rip off and faulty repair/advice.
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