I had a massage with James and it was wonderful. I usually do not like talking but I didn't mind talking to him . He was super knowledgeable and even gave me stretching techniques to use at work . I was a bit sore after but that was expected I was super tense . If you are looking for a traditional spa with lots of amenities this is not the place for you . I purchased this on Groupon and so happy I did . I will definitely be back