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  • I moved to Lorain in August of 2014, prior to that I did the majority of my food shopping at Giant Eagle. Since moving to Lorain I have visited the Amherst Giant Eagle on numerous occasions. Every visit gives me new reasons to shop at Walmart, Kmart, and Apples. The customer service is terrible, today I wanted to ask a question. A manager was talking to a customer, who was interrupted by and employee who couldn't seem to find her work assignment. The manger stopped talking to the customer(s) to deal with this issue, and spent more then a few minutes listening to the employee rather then taking care of his customers. I wanted to purchase some whole bean coffee and grind it, alas they have removed the grinder so you can no longer grind whole bean coffee. Why even sell it if you can't grind it. At 8:30am I went to the bakery to purchase a cake, to my surprise no one is working in the Bakery. Since there is no sign listing hours I assume it was suppose to be open. I left and returned my other purchases and went to the local bakery and purchased the cake and went to Walmart for the remainder of the items I needed. WITHOUT and issues and spending less money for the same products and a better cake.
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