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  • This is a brand new Taco Bell. Newly built and opened about 6-8 months ago. It's one of the WORST locations I've been to. My expectations aren't very high - it's Taco Bell! However this Taco Bell has frustrated me enough to write this review. The PROBLEMS: Horribly managed. Young kids don't seem trained and have direction. No team spirit or desire to make guests happy like you see at other good fast food chains. Have been through the drive through here and line is always long and slow. 5 out 7 times our order was wrong. The Baja blast freeze machine is ALWAYS broken but this is true at most Taco Bell locations. Tonight was last straw. Went thru drive thru with 8 cars before me. Finally order (1) Large Baja Blast Freeze only. They say it's working and take my order. I wait 14 minutes in line to get my drink - oh of course! The machine is now broken and I waited for nothing. NO Apology or offer to get me another drink. All they say is machine is broken and they can't help me. Perfect example of staff being taught NO customer service. I would AVOID THIS LOCATION. It's not worth it - I promise.
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