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| - Our garage door stopped working one day, and then began working the next day. Knowing it would eventually fail completely, I came to Yelp looking for a repair service. After reading through many reviews (thanks everyone), I checked out Bullfrog's on Better Business Bureau...no complaints. I called them up on Monday afternoon and got an appointment for the next day. The technician diagnosed the problem quickly and gave us a quote to repair, adding that we could get 3-5 more years out of it. Since the unit was almost 10 years old and we plan on staying in our house for many more years, we asked about the cost to upgrade our chain driven unit with a belt driven unit. Surprisingly, the cost was only twice the repair cost, so we elected to replace our old, noisy unit with a new, quieter one, with a much better, longer warranty. The technician had them on his truck and immediately began swapping it out. He also adjusted the springs and thoroughly explained how the unit, keypad, remotes, and wall unit worked. Needless to say we are thrilled with the new opener, AND the service from this company. The technician was very friendly and knowledgeable, and did not try to sell us a new opener until we asked about one. He also cleaned up after himself--you would never know he had been working in the garage. I also like that it is a small company that is obviously customer service oriented, NOT pushy. I definitely recommend them!
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