I used to go here a lot especially since my work was right near this restaurant. Since, I never had a long lunch break I usually order ahead of time (like 30-45mins) and pick up my order when I am on my break. Sometimes my order is ready and other times I wait another 15mins or more.
I have gotten their burgers and shakes and it was ehhh. I didn't really enjoy their burgers, I feel like I could better burgers at in & out for a cheaper price.
The times where I have eaten there, the service was okay no one really paid much attention to us. It was basically ordered our meal and then paid for our meal.
The place is like a 1950s diner which was pretty cool and they even had a cute little jukebox that you can put your money in and play some 50s music. I inserted my coin and the thing didnt even work. sighs.
Overall, I wouldn't come here or it would never be the first place I would get a burger at.