I needed an oil change on my car I so lovingly named Carl yesterday. I saw a sign advertising a 9.99 oil change so I thought oh why not..Kind of hard to mess up something so simple right? Umm sooo wrong! Not only does my car now shake while I drive it I had to take it back because they didn't reset my change oil light. Trip back to purrfect auto #1(same day) Change oil light is still on so a mechanic comes out and tries to reset it for about 5 minutes with no luck so he says' well I don't know how to reset it' and walks away. Well ok I Google it and a friend that was with me was able to do it in 30 seconds how ridiculous!! Trip back #2 (still the same day...) I'm driving down the street and hear a strange noise what could it be you ask?? Well my hub cap cover and a lug nut of course!! So I take it back and inform them what happened...Any apology or acknowledgment of fault Hahaha Hell no!! They looked at me like I was crazy! I'm too afraid to take it back for the shaking it is now doing! So all in all this was the absolute WORST experience I have EVER had with an auto shop and I will NEVER return and since I work across the street and customers ask me all the time about them I will tell my story and steer everyone far far away from this awful place!!