Just visited their latest location here at Yonge and College. If this location and their staff wasn't new, I would've given them 2/5 instead but today I'm lenient and would review again when they settle in :)
This location has one of the best interior designs I've seen at Chatime with floral patterns. Its nothing big but their seating area is relatively vast compared to other locations because the store shape is more squared.
The drinks were perfectly alright in taste - just like any other Chatime.
Why I wouldn't give them a high rating though?
(Note: I went after the BOGO offer ended)
- Cash only; credit card system under maintenance (thank goodness my coworker brought cash or else we would have commuted for nothing)
- Chatime Vicinity card machine is not set up yet = 4 points gone down the drain
- Staff wasn't as polite in taking orders especially when it was more complicated
- Slow service and still in training perhaps
- One milk tea drink was missing our requested pudding topping yet we still got charged for it
I won't be visiting awhile for now.
Hope they gradually get better!