rev:text
| - Excellent food... Horrible service, both at this location and the one in queen creek. It's a shame because the food is good! So far, we've ordered eat in and eat out, yet they never gave us the to go order. On another visit, my wife ordered a to go, she waited patiently for 30 minutes.... Not once did anyone ask her if she needed anything, what she was waiting for, chips and salsa, a drink, etc... Her order, she found out, had been waiting for her for awhile, and was cold by the time she got home. Another time, we had someone bring us chips, another person took our order, another person brought our order, had to ask a random server for a refill, then had to go to the counter to ask for the check. We watched "our server" leaning comfortably on the counter for quite awhile. Hopefully, they'll start hiring better staff who are in tune with their environment, or does it start with the person hiring? Management? Owner?
|