Do not use the mobile app to order to this location. My order took just under an hr to get. I placed a mobile order so my brother could go pick up for me while I ran an errand nearby, after 45min and him saying they're still having him wait I had to walk over and at first expressed patiently that I understand their busy but the wait has been ridiculous. That quickly changed to me having to expressed my frustrations as they were not seeming to have any urgency in taking care of my order.
They started with their made up excuses as to why my order was not ready. They told me "oh I thought you left"...I was never there to begin with...they said "oh someone stole your whole order"...my brother had the food order but not the drinks...they said my brother never made the problem aware to them...my brother is very very verbal and made the situation clear...and after showing them my order they new exactly which order I was. Took them a while longer but after an hr we finally got our order only for me to drive away and realize my drink just tasted like hot milk. The service was horrible and it wasn't even worth it. Sucks that this team runs the closest coffee shop to us.