Similar experience to Tyler H. I called up the MacClinic on April 11 to schedule an appointment to bring in my MacBook Pro for two fan replacements. Simple enough task, I assumed. They stated the part was not in stock but would order them and call me when they came in in a couple of days. I wait, and wait...a week later on April 18 I call to check the status. One fan came in and the other didn't so they were still waiting on that. Thanks for the update; a call would have been nice! I was then told it would be there in a couple days and they would contact me...sound familiar? It's now June 2...still no call back. I guess their business is going so well that they don't need to rely upon people who call them up out of the blue willing to part with their hard earned money. Oh well, I fixed the damn thing myself. Guess how long it took me to get the fans delivered to my business? 3 DAYS!!