Unfortunately, I didn't look up the reviews on this place until I had been sitting, waiting for my car after the 40 min mark. I moved up here a few months ago from Ahwatukee & went to a F&S down there in Chandler (they're great down there, btw -I should probably leave a review for them, lol).
This place must be under different ownership/management & that's unfortunate. It took over 45 min to get my car, the back half was water-spotted from sitting in the sun due to the backup of cars. The employees were scrambling & obviously under-staffed (not their fault). Finally got to my car & the trunk had not been vacuumed, at all. So I had to drive it around & wait. Again.
This is the most convenient place to my house, but sadly, I won't be returning. I'll drive out of my way to save time, money & have the job done right the first time around.