What attracted me to this hotel was the location and the decor. We took Amtrak up from NYC to Central Station in Montreal and this hotel was a short 10 minutes (about 3 blocks) walk away. Go west from here and you hit downtown Montreal. Go north and you're steps from Chinatown. Go east and you're a few blocks from Old Montreal and The Old Port.
The decor within is modern but not over the top modernist/art deco. There's enough wood to give a warmth often lost in most modern design. The hotel all around is well cleaned and very quiet. The staff is very friendly and tried their best to be as helpful as possible. The reason I say "tried" is that the toilet in our room had issues flushing. Despite having supposedly two people coming to fix it, while we were out, the problem persisted. Eventually we were placed in another room.
The only other incident was me geting a cup of hot water in the kitchen. The door was left wide open so I grabbed a cup and started putting hot water in from the dispenser. The woman from the front desk came in and was short of scolding me about it being closed and how I'm not suppose to be there. As I left, she was closing the door in a hissy fit, mumbling to herself. Rude!
It's a shame because despite the overall good service, that one women ruined my enjoyment of the stay. The location might be good but there are plenty of other hotels in the same area and I will be reviewing them instead.