We moved to Mail Link when the economy got rough and we were looking for ways to cut expenses. We were with UPS Store for eight years and when we asked for a reduction in our mailbox fees they wouldn't budge. Fortunately we found Mail Link. For about half the price they provide almost all the same services.
It's a very casual, laid back place. Not as professional in appearance as the other place. But they get it done and make it work. We've had our mailbox there for over 18 months now and the employees there do a good job, are friendly and helpful.