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  • This is the third time I've been to this place and although the food is good, the customer service is horrible. Today's events have convinced me never to come here again. We waited for an hour for our order of peking duck, crispy beef and fried rice. We watched others who came and order after us, get their dishes (duck and crispy beef!), eat their dishes, while we sit there waiting for our order and getting hungrier by the second. We asked about our order and they just say it's coming, while we wait some more... Then, we get accosted after we paid our bill. One of the waiter, an older lady, slams down the bill and the money for the tip and say loudly, "There's no tip included!" Suddenly, she can speak english and understand us, whereas earlier she couldn't at all when we needed food! We definitely left a tip for the horrible service, but apparently, that was not enough! I gave her more money for the tip, but now I realized I shouldn't have, as it was really horrible service and she acted as if the tip should be based on their demand and not the customer's satisfaction. I will never go the place again, nor will I recommend it to any of my friends. By the way, the Peking Duck that they show to customers who ordered it...that is not the peking duck served! They show the same one over and over again, sometimes in different position. We observed this while we watched duck after duck pass our table. We also saw the male waiter, before he brought it out, burning some lighted incense or something around the duck, to make it seem like it's fresh and hot. And it's true what one of the review says, you don't get the whole peking duck... this place is a rip-off!
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