I walked into Chrome a few years ago while visiting Calgary and ended up with a cut from Norine. The cut was SO good, that every time I came back to Calgary, I made sure that I made an appointment with her. Now (thank goodness) that I live in Calgary, I'm so grateful to see her more regularly. She is responsible for a radical change in my hair, and was kind enough to see me for touch ups free of charge. I absolutely love Chrome and encourage everyone to go!