We bought a beautiful fridge from here in December and once we had it delivered to our new home we realized the ice machine was broken. Now, we had a horrible experience with the warranty company and for over a month it was never fixed. I finally called into the store on Thursday and asked for a manager. Dennis picked up the phone and told me to come see him. We went to the store today and let me tell you- the reason I will continue to be a customer of this store is because of Dennis. He was so professional and did whatever he needed to to replace our fridge and make sure that we left happy after our experience. Thank you Dennis!