So far so good, my new safe will not be installed until next Monday. Jeff and Eugene are very knowledgable and have given exceptional customer service. I could not make it into their shop before their sale began, so Jeff was gracious enough to take pictures of the safe that I was interested in and emailed them to me. I actually went bigger than expected which I highly suggest.Again, so far so good. From what I have experienced, they know their stuff and were very accomodating as well. I would definitely recommend them to anyone, great guys!!!!!!!!
UPDATE: These guys really are AWESOME!! I am moving, they gave me their pricing and unlike some of the scam artists here in town, they are VERY FAIR. Some places actually charge you per stair if they are bringing the safe upstairs.