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  • My family and I frequent this restaurant often for dim sum ( over 15 years) and always had a positive experience. This all changed today. My son had bit into a shu mai piece and inside was a long thin piece of metal. It looked like a piece of a stainless steel scrubber you use to clean pots and pans with. I called a waiter over and he quickly disposed of it before the manager came over. I began explaining to the female manager what happened and the waiter came back to tell her what happened. I assume this because they did not speak English. All she asked why we disposed the item. To which I said your waiter took it before we could do anything!! WTF we do not make up shit like this! So all she did was apologize and asked if my son was okay. I'm very upset about how this was handled. As if it was not a big deal and suspected we were lying! My son almost threw up when he pulled it out of his food! I don't know if I'll ever go back again after this incident. We were not looking for a free meal or discount but to be treated better. In all fairness she did ask if she can switch out any dishes and at that point I said no because we just wanted to leave.
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