I should take Matt M's suggestion and order online - yeah. This place gets PACKED at lunch. The BLT sub is good, and they do make the sandwiches pretty fast, but...wow. People overload.
The employees are friendly. There's outside seating, and limited inside seating. This location is next door to Five Guys, which adds to the chaos.
Pros:
Downtown PHX location
Outside seating
Yummy food
Cons:
VERY loud inside
Limited inside seating
Limited chips selection
The dilemma of downtown parking (unless you work within walking distance)
I agree...order online... Lucky for me, I can just walk across the street and pick up mine.