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| - The massage was wonderful but the check in to the spa is the real let down. As another reviewer noted, it was unprofessional. You go through two check-ins, yet they never give you a tour of the spa like other spas do. A quick walk through of the facilities would be appreciated for the amount of money you pay. I almost missed the waterfall showers but luckily I didn't. They were so unusual I used them twice. Nothing like heavy water falling on your aching muscles, pooling at your feet.
Hubby booked me for a spa sampler, an 80 minute treatment of body, scalp and foot massage. I added on a facial. I'd give 5 stars alone to Mitch for the massage treatment. He was professional and courteous, providing the right amount of pressure and making me feel completely relaxed. I usually don't get a male massage therapist but in the future I'd want to clone him.
The facial was OK. My skin gets super dry in the desert, so it was necessary but expensive. On par with other hotel spa services, but the facial felt standard, nothing special.
The gym was spacious and quiet. They had an ample number of cardio machines and decent weights. I think they tack on an extra $25 or $35 fee if you are just using the gym without a spa treatment (not including waxing), the higher fee if you aren't a hotel guest.
Definitely do yourself a favor and book a massage with Mitch, then give yourself at least 1.5 hours to work out and use the dry sauna, steam room, cold and warm pools, and those wonderful waterfall showers.
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