Really disappointing. Service is bad when you enter. If it is busy expect to be treated poorly. Have a reservation? That will be ignored and you will wait like everyone else. Once seated servers are pleasant and nice,
The food is poor. Verges on disgusting. I had their much-beloved squid ink linguine with lobster. The pasta was mushy--way overcooked. Far too much cream and cheese. Lobster meat suspiciously tasted like it was recently thawed out from a frozen state. Didn't finish this dish.
My wife had a chicken special. Dry. Boring. Bland.
Maybe we just had a bad experience (it was a busy Friday night 8pm). The popularity of the place and the plethora of positive reviews and high ratings indicates that this might have some great moments, but unfortunately not this time.