Bryan and his staff go above and beyond making you feel comfortable. Everyone is always friendly.....you never get that 'look' when you walk in like you are interrupting a private party. They make you feel at home - bringing you magazines specific to your interests, offering drinks, etc. They are never pushy about selling products and everyone always spends a good amount of time finding out what you really want done with your hair that day. Prices are very reasonable and Bryan always treats you like he is welcoming a friend into his home.