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| - This was my first, and last visit to Mimi's. I had to make This a multi-part review to make sure I hit all the bases. Considering the meal was over two hours long I had plenty of time to type while I waited. If I could give them zero stars I would.
SERVICE: The service here is quite horrible. Aside from Gerry the bartender who is working his butt off the other staff seemed quite lazy, especially the hostesses. They are also not friendly or pleasant. There were two hostesses, and neither was doing anything. When we arrived I had to wait several minutes for someone to arrive at the podiums. Then I checked in a party of 2 on a Sunday at 1240 we were told a 40 minute wait. There were no less than 8 open tables at that time. Many were not cleared of dishes and sat that way through our entire wait. The hostesses just stand around and chat with each other. Not helping out with clearing tables or keeping track of the empty tables. We inquired if it was customary to leave open tables unseated with such a long wait list. The hostess initially got attitude and asked if we meant the one table by the hostess stand. When we pointed out the abundance of other tables sitting unused she gave some BS reason about not overwhelming the waitstaff. Then proceeded to seat parties in the tables that we had pointed out were empty. So much for not overwhelming the waitstaff. Meanwhile a table opened up in the bar so we took it. From here there's an even better birds eye view of all the open tables. Even through all of this, the bartender is steadily getting hammered and doing his best, and the two hostesses are not lifting a finger to help him out at all. One waitress has come by to help him out occasionally, and if he sees someone idle he will delegate tasks, but this poor man is working his butt off and those hostesses aren't doing a thing. Not even their own jobs. They are also incapable of changing the tv channel in the bar. Instead they asked the overworked bartender. Apparently using a remote is also too advanced for them.
HYGEINE: Tables were left cluttered with dirty dishes for very long periods of time. Like 20-30 minutes at a time. The rag used to wipe the tables down looked really gross and not cleaned. More importantly, people in the kitchen were handling food without gloves. Touching utensils, tickets that servers wrote on, then food. With the same bare hand. Disgusting. Waiters transferred muffins and other food items with bare hands.
FOOD: We ordered before 1:30. Watched people stand around in the kitchen and not move any food. Someone's order of chicken and waffles literally sat in the window for 15 minutes before it went out. I watched and counted. Food finally arrived at 208. The food was cold, as we figured it would be given the high level of dysfunction. It was mediocre. Not great. Banana nut bread pancakes are a hoax. The difference in flavor was imperceptible. Corned beef hash was greasy and flavorless. Everything was under salted. Scrambled eggs were cold and runny.
MANAGEMENT: Clearly, It seemed as though there wasn't any. Turns out there were at least two. We saw someone else complaining to one, but we ended up speaking with another after our conversation he said he would comp our meal, still somehow we ended up with a bill for $13. Apparently complimentary doesn't mean the same thing all the time?
Finally left over two hours later, needless to say we will not be returning, and I will be posting this on every social media platform possible. This is probably one of the worst meal experiences I have ever had. Perhaps Yelp can add a zero star designation for places like this.
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