This is my first time here... Have an appt at 2, told to get here 30 min before for admitting.... So far I've waited about 40 min and late for my appt because they take one person at a time and right now all the registration reps have no customers and still I am waiting. Just a warning for everyone out there, get here maybe an hour before your appt.
First impressions... I'm not impressed. Tried to explain to registration after waiting first 15 min that my appt is at 2... She couldn't care less. She called them at least to tell them I was here but I don't feel comfortable with them holding my ID and cards and telling me to go sit in another area. Not cool. This registration/admitting process obviously does not know kaisen/lean/six sigma and does things in an old fashion and you the customer are paying for it and you will wait.