I went to Pita Kitchen a few weeks ago, and was very excited to get some decent hummus nearby. The staff was friendly, and seemed to know their menu pretty well.
I ordered a the Chicken Shawarma with hummus. They accidentally messed up my order and gave me a greek salad. I'm not really one to complain, but I was really craving some hummus. I let the staff know, and they apologized and let me keep the salad as they prepped my hummus.
The chef came out and apologized again, then late came out a few minute later to make sure we were enjoying our meal. I was very impressed with their customer service and how professional they were. It was as we were getting fine dining customer service in a fast food style restaurant.
Overall, the food was great, and the customer service made it that much better. I will definitely be coming by more often!