All about the money and nothing more. They are one of the worse management companies out there. Think twice look for small private owned rentals there are plenty in Las Vegas. This is a huge corporation that owns thousands of homes in Las Vegas and more around the country and could careless about their clients, all that matters is you pay your rent. Be aware your rent will increase exponentially when your lease is ready for renewal. Mine went up $237 a month!!! BE AWARE!!! Check out reviews everywhere. They may be a better company in other areas but in Las Vegas all that matters is the MONEY!!!
I started with a small company, they were bought by Colony then sold to Waypoint and it's SUCKED ever since!!! They have the worst customer service as well. In October of 2015 when my lease was up for renewal I asked for a lease until May/June 2017 and I was told that was impossible. I've now had someone from Waypoint say we only renew for 1 - 2 year span. I said I asked for 18 - 19 months and was told that was impossible. Now they have me screwed for 4 months as I wanted my son to finish school and I'd move when he was done. Now they stuck me staying there longer paying almost $250 more for no upgrades to the home. It doesn't even have a backyard. It has Las Vegas dessert dirt, the carpet is from the original owner at least 12 years ago.
Just be aware rent from a smaller company or private owner not this huge corporation that does not care about you at all!!