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  • 1/16/2016 7:30pm Having worked in the service industry in one fashion or another in the past twenty-eight years, I have become accustomed to tipping at least something no matter what. I can count on one hand how many times I have been disappointed to the point of not tipping. My wife on the other hand rarely tips more than more than five percent. Our visit Saturday night resulted in an hour and forty-two minute waste of time with the waiter receiving no tip on a fifty dollar and ten cent bill. Being Saturday night, I realize that we would have to wait a short time due to how busy the restaurant was at the time. A thirty minute wait time was actually forty-two minutes, we were finally seated and handed menus. Almost ten minutes later, we had our waiter arrive, he did not introduce himself, and proceeded to ask what we would like to drink. Sensing that we probably would not be seeing our waiter anytime soon, we ordered our food with our drinks. We received our drinks, bread and salads but had to ask for silverware to eat our salads. Add in asking for refills on our drinks and bread while we waited for our entrees. Not happy. Finally got our entrees, my wife's hamburger was super greasy to the point that the bun and the toppings were falling out and her fries needed salt. As for my porterhouse steak and baked potato, the filet side of the steak was so tender but the strip steak part of it was as tough as shoe leather. The waiter did not even ask if I would like some type of steak sauce. After one hour and forty-two minutes, I used a gift card that we had received at Christmas and paid the balance without leaving a tip for the first time in a handful of years. Probably will never go back unless we receive a gift card again. Will make sure to tell our family to get us a gift card to the Texas Roadhouse next time.
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