This place is beautiful and smells amazing. The stylists and assistants really go out of their way to do everything they can do to make your visit there wonderful. It truly feels like a high end experience. Unfortunately, I had to knock off a star because a couple days after my hair I had been done, I washed it and straighten it and was able to see several mistakes on my hair :-( none of the mistakes were significant enough that it warranted me going back for a color correction but as a perfectionist it does bother me.