I have used this laundromat for about 2 yrs now. The ladies whenever there is someone there are nice (if they're not on their cell phones talking away).... Then a couple of weeks ago I went in for the last time as I finally moved out of that area (Thank goodness)... Now I'm trying to call their customer service number and all you get is a damn answering machine saying they'll call back in 24 hrs. Well it's been about 5 days n still no call back. You're expected to pay $.50 for the card you get and of course if you have a balance on it good luck trying to get your money back. Also now there's bums and drunks laying asleep on the benches and no one seems to go anything about it. I'm so glad I don't have yo deal with this anymore!!!!