Had a great experience booking the RV, the gentleman I spoke with was very helpful and informative. Picking up was a good experience, they were busy but took the time to explain everything thoroughly and go through the RV with me. The RV has around 125k miles on it, but was in surprisingly good condition (maybe renovated?). Very happy with the entire experience at this location.
However I was involved in an accident that was obviously the other persons fault (they side swiped the back of the vehicle while i was stopped at a light). When I dropped off the RV I had to pay the $1000 deductible, which is understandable, but getting it back was a bit of a pain. I was given some incorrect information which caused me a lot of wasted time and stress. Eventually I got the money back, but I was pretty unhappy. However they reached out and helped explain the situation and sound committed to improving that process (i've seen other negative reviews because of this). All said I would definitely rent from them again, and thought customer service and the unit provided were great.