The staff was extremely polite and professional. We were greeted by Savino and being our first time here, explained the difference between Capriotti's and other sandwich shops.
We ordered the cheese steak sandwiches and while we were not impressed by the sandwich, it was still pretty good. Maybe our order was to plain?
Next time we will try the pastrami or Bobbie as I hear that is what they are known for...well after reading all the other reviews. Definitely would come back, but I would try something else.