I have been here 3 times and always leave disappointed in one way or another. The music is VERY loud. If you have any intentions of actually talking with people at your table this is not the place to go for dinner. The wait staff is always friendly, always slow and hard to find once you have received your food. The menu looks amazing and the burgers/sandwiches mediocre at best. It seems like the cook staff has a problem with timing a table foods to be ready all at the same time. Cold and undercooked and other meals hot to burnt. Wrong burger delivered and it took at least another 10 minutes to get the correct burger(in the meantime the rest of us have eaten) and the new burger was close to raw. The tv's are great if you don't care to hear anything and there is a large selection of rather standard beers(but they are cold). I probably will not go back because like I said that was my 3rd disappointing visit. There are many great burger places in Phoenix and this is not one of them.