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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • CUSTOMER SERVICE SUCKS, the only reason they got 1 star was because yelp requires at least one. My daughter walked up to the counter where there were two employees to ask a question she was ignored by both of them, all the while they were complaining about a customer that had been in the store earlier in the day...one turned around and started working on something as the other received a customer that came from the opposite side of where my daughter was standing. I called the clerk that wasn't with a customer over and asked her if they make customer service a priority and she replied "yes, I'm sorry my head was in a different place" I understand that people have a life outside of work, but it should not affect your ability to do your job. So I decide to continue to shop (not sure why...I guess I forgot they're return policy is crap, no cash refunds only store credit). So we take our selections up to the register the same girl that I talked to earlier about customer service was at the register, she rings us up and immediately walks away even though there was someone else in our party that had stuff to purchase. I had to ask her to come back to the register so we could complete our purchases, our friend hands the clerk a $50 dollar bill and the clerk proceeds to run the bill marker pen (detects counterfeit bills) back and forth several times which is going to make the color darker instead of your usual one swipe, she decides she won't accept the bill because the of the color. We didn't find that acceptable because of my cashier experience I know that only if the marker/pen produces a DARK BROWN OR BLACK color the bill is in fact legit she calls another employee over (the second girl that ignored my daughter) she says she can't accept the bill so our friend hands the clerk a $100 bill, she swipes the pen which produced the same EXACT color as the first time on the $50 and she says I can take this one, but not the other????? THE EMPLOYEES IN THIS STORE SEEMED THE LEAST BIT INTERESTED IN PROVIDING EVEN MEDIOCRE CUSTOMER SERVICE AND WERE DOWN RIGHT RUDE I WILL NEVER GIVE Rhapsodielle ANOTHER PENNY. Furthermore I would suggest the owners invest in some customer service training for their employees!
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