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  • I hate to leave bad reviews, especially for places I typically enjoy going (I haven't been to this location before, but I have enjoyed my food & dining experience altogether at both the a Downtown Phoenix and Scottsdale locations many, many times). Last night I was craving good pizza and was excited to see that there was a Pomo nearby... I love Pomo! So I called and ordered a pizza, gnocchi, the Fritto Misto and a dessert. Let me start off with service... It was great.... They were friendly over the phone and when I arrived to pick up my order... They even called when it was ready (which was at 4:05, exactly 20 minutes after I had ordered it... Which was when they said it would be ready). I was in a bit of slow traffic (people weren't going the speed limit for whatever reason) but arrived less than 10 minutes later to pick it up - I know this because I got a call as walked out of the restaurant after waiting for about 5 minutes for the order and that call was at 4:15. After getting in the car, we noticed that the pizza was COLD. The box was not warm at all.... Got home (again, about 10 minutes after picking it up) and had to not only reheat the pizza in the oven, but also had to put the gnocchi in a pan to warm it up on the stove). Also, it could be because we waited an hour or so to eat the tiramisu (it was in the fridge), but it was pretty disappointing, as well... The only way I can describe it was "soggy" and I wish I would have taken a picture because it didn't look as presentable as usual and not too appetizing. It was really disappointing considering the facts that I've had such great experiences at the other Pomo locations and there are so many good reviews for this location--which makes me think that this could have been a one time thing--however I am not sure that I will want to come back to this location to see. If I had not ever had Pomo before, I definitely wouldn't return to any location based off of this experience. It was $62 for this meal... Which was expected but the fact that we had to rewarm it all up, we might as well have gone to Safeway and bought gnocchi and a frozen pizza for $15 and had it.
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