Like a previously reviewer stated, a lot of my shirts always came back with missing buttons. I would send 10 shirts there and three or four would come back with missing buttons. They state on their website that this is because f today's lower quality buttons on shirts, but I do not have this issue at any other cleaner. I think they need to adjust their process to accommodate the newer shirts. I had to start taking my clothes elsewhere and so did a lot of coworkers.