First off this nail salon is in a great location. I walk in and they have soothing classical music on, which made me feel relaxed instantly. When I looked at the nail techs working, they looked focused. The nail tech Mark made sure to reassure us that there was no rush on making our decisions on what we wanted. I got Mark as my nail tech and he has a great attitude, and is very entertaining! My nails came out amazing! Very happy to have stumbled upon this place!