Followed my favorite hair gal, Jules, to this location. Jules is the best, does great cuts and wonderful color. Find this shop to be friendly and fun. Incidentally, the gal that Terry S. referred to in his long nag is gone. It's so easy to pick up the phone and call for an appointment if you have a favorite person. If you are a walk-in and don't have the best experience, talk to the manager. You don't need to rip the whole store because of one person!