My husband and I went here yesterday looking at a bike for me. We had the best service! He took time to let me try out different bikes and taught us the difference between them. They installed my water holder, bell and other accessories. It did not feel like a sales pitch! He was so kind in explaining everything!!! As we were checking out he showed me how to take the rear tire off and change the tube incase of a flat! (The rear tire is harder since it has gears)! I am so thankful because I really had no idea!!! I won't be on the side of the road watching a YouTube video and calling my hubby to come get me!! Best experience!!!!