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  • Let me tell you about the experience I had trying to order a birthday cake for pick up 4 days from date order form was faxed in. First I was given the incorrect fax number from this location to send in the order form. I called the bakery to see if they received my order, the woman asked me three times what day I want to pick up the cake. Instead of putting me on hold she sets the phone down and all I can hear is pans or something being slammed around. Then she transfers me to an office area where these forms are supposedly faxed into. The woman tells me she has not received my order even though I have confirmation that it went through the first time. The woman tells me the fax number I was given from this location originally, isn't actually the correct fax number. Why is this so difficult to order a birthday cake from Costco? Seriously, this shouldn't be this difficult!! Worst experience, I ordered sheet cakes from Fry's in the last year, they did a great job, the cake was great and there were no issues with their seamless ordering process. Costco is a joke when it comes to their bakery and personal cakes!
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