I attended Wicked on Sunday 01/31/2016 at 1 pm performance and was not at all pleased with the Ovens Auditorium. The staff was allowing people to enter the performance very late which was very disruptive and caused an entire row to have to stand up and let them in while the performance was happening. It blocked my view until they were seated.
Also, I've never been to a theater which allowed popcorn and other crunchy foods to be taken into the performance! It was extremely rude, noisy, and disruptive to hear packages rattling and the crunching of chips and such around! That made me feel as if I was attending a cheap venue or ballgame. This is theater!!
We were told by employees there when we complained that Belk needed additional revenue and wanted concessions to be offered and allowed in the theater. I was very disappointed in the theater - loved the production.