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| - Five for the food, zero for the service.
This restaurant has Korean BBQ in its traditional sense in that there are big grills at each table where you can cook your own galbi and bulgogi. The galbi is marinated very well and delicious. The galbi tung (soup), jap chae and seafood pancake are also quite tasty. But....
The service here is HORRENDOUS.
The restaurant has a single waiter who basically brings you your food and ignores you the rest of the time. He doesn't refill your water, he doesn't give you more lettuce when you run out, and he doesn't even come to check on you to see if it is time to give you your bill. And then when you walk to the other side of the restaurant to pay your bill, you'll see that your waiter is chilling over there happily watching Korean TV.
The one exception to the terrible service is if you are sitting at the tables without the grills, because the waiter can actually see you out of the corner of his eye while watching that Korean show. Also, a couple of months ago they had a waitress as well, but it seems that she has moved on to bigger and better things.
Overall though, I'd say, learn to live with the bad service, and come here for the only Korean BBQ in Cleveland.
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