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  • My husband and I first tried Kona Grill in Vegas for his birthday trip and really enjoyed it. The atmosphere was great, the staff were friendly, and the food was really good. There are no locations on the east coast (that we know of) so you can imagine our excitement when we moved to Arizona to find that there were lots of locations here. A couple weeks ago we came to this restaurant for dinner. We walked in and we're not greeted by a single person within a 10 minute span. Not the young female hostess sitting at the front on her phone then looking at us, huffing, and walking away, not a single waitress that came to the front to grab extra menus or cutlery, not even whom looked to be the manager standing near the bar who could visibly see us waiting. Now, if we weren't in such a mood where we just didn't care and were willing to put up with the snootiness because we just wanted to sit down and eat, I usually would've walked out. And this particular aspect of the dining experience made me want to make this review a 2 star so badly, but once we were finally seated, that changed...a lot. Let me just say that I don't expect sushi at fusion restaurants to be amazing. And from the sushi I've had at legit Japanese restaurants, I've been really disappointed with the quality here in Arizona. However, the sushi that we were served on this particular night from Kona Grill was arguably the best sushi I've had in years. We were literally fighting on who got the last of which dish. The calamari was also great and the cocktails (we had a cucumber south side) were incredible. The bartender who ended up serving us was incredibly kind and pleasant to talk to, and the chefs that were working that night hopefully got our compliments because they did an amazing job. We will be back because of the food and drinks alone, but next time I hope to be greeted and seated within a few minutes of entering the restaurant. I would at least like to be acknowledged, I don't think that's too much to ask as a paying and returning customer. It it weren't for the terrible hostesses, this could have been a 5 star review. Your bartenders and chefs however deserve a lot of credit.
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