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  • Came in to inquire about nail design for a kid's nails since we have a gala to go to tonight where she is getting an award; we wanted to get pampered today. The woman immediately asked what kind of design stating that they really don't do designs. While I was on my phone pulling up Pinterest so my daughter could look for examples--she has her own little board she created--the woman said that I should probably go somewhere else. This was without even seeing an example. RUDE!!! I explained to her that we were looking for examples but if she was not confident in their work and was going to rush me then we will go somewhere else. That somewhere else is AK Nails in the same complex! I'm picky about my nails (quality in work and service, I don't do designs and only get pedicures every other week), but I was going to check them out today by getting wax for me and mani/pedi for my daughter. But I can't do bad service so I will never be back there again. I am typing this review from the waiting area in AK Nails which is packed compared to the 2 customers at this place. There is a reason! Learn some patience, kindness, gentleness (word my 8 year old just used), and get more qualified staff! Then maybe you will have more that 2 customers on a Saturday morning during peak holiday party/gala season.
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