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http://www.openvoc.eu/poi#funnyReviews
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  • Worst rental car experience ever. Not the place to go when you had a car accident because they make the nightmare worse. I had so many issues with them. I denied additional insurance coverage (of course I have my own insurance),then the lady had me sign some paper work so I could be on my way. After 2 weeks, Enterprise notified me that I owed them 2 weeks of insurance that I "signed" for. I called my insurance and they told me that they have already received numerous of the same complaints, and they were going to notify corporate. Second problem: They told me my insurance covered me up to 30 days, so when I turned in my car 30 days to the day they told me that I owed them 2 days since my insurance stopped covering the rental. I never received a courtesy call from Enterprise as I should have. The manager then told me he couldn't print me a receipt because they were going to notify my insurance (so they could bill the insurance at fault) to cover those 2 days. Of course, they didn't notify my insurance and decided to bill my card on file.
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