I bought a vita-mix on amazon for us to get our veggies and more. wife loved it !!! after 2 years the hi-low switch only had hi. I must say I was surprised it went that quick, after all I heard about them lasting forever. actually I was pissed !!! called them....... they sent me a pre paid call tag..... sent it back.... got back in less than 3 weeks..... new motor, blade, and bowl... and works great again. I was tickled they even paid for all shipping !!! Its this kind of service we cant get from China. BUY AMERICAN !!!