Oyeeee. Made a reservation for 1 pm for myself to get a gel manicure, and my husband to get a pedicure (that I roped him into haha.) Arrived and they didn't seem to be expecting us as planned. I picked my polish and was sat, and my husband started his pedicure. 20 minutes later my manicure still hadn't started (with no explanation or signs of that changing soon), however a girl who had come in after me with no appointment was already mid-manicure. I asked the woman up front if I'd be waiting much longer (since I had hoped my husband and I would be on the same timeline) and she said it would be soon. About 10 minutes later the technician came to get mine started, so essentially I was just getting started as my husband was basically wrapping up- awesome! To make matters worse, the manicure wasn't great. I have two spots where my cuticles weren't done right and caused bleeding, and a FEW spots where the polish is on my skin and not properly cleaned off from mishaps by the technician. The tech also barely did anything in regards to a hand massage. Overall- disappointed. We only came here because it's on our way to our next errand and my preferred nail salon (Desert Nail Spa) was booked. Won't be returning sadly.