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  • Does being mansplained to make you want to slap the living snot out of someone? Then don't deal with Jeff, who didn't even bother to briefly inspect my bike for brake and shifting issues before telling me *exactly* what he thought the problem was, when it was clear to me that my front tire would not budge due to mechanical issues. It was even more infuriating when he told me that he wouldn't even bother looking at the derailleur as well, because it is winter, and oh my god the salt might ruin the work. This is the equivalent of a car mechanic refusing to check your timing chain when your engine is chronically stalling out. Not only that, I endured all of this just to get my bike fixed, and now my brake is squishy, and chain is covered in rust because the lube I had on it was stripped, and the replacement was too thin to even last a couple weeks of winter biking. I have dealt with some dubious bike shops before, but this one takes the cake for me. I'd rather schlep my bike to the local monopoly or an out of state chain store than to be treated like that, presumably because I'm a bike commuter attached to a pair of boobs. I've given Revolution Cycles 3 tries, one for repair, and two for retail parts, and the customer service does not warrant me returning ever again.
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