I made an appointment here because I really needed some glasses for a road trip that was a month away. After they tried to sell me some unnecessary things, I put in an order for my glasses and they told me it would be 7 to 10 business days. I called back after 12 business days asking where they were and they said oh I guess they got lost in the mail. They then told me that they would reorder them and they should be here by Friday. Tha friday t was now seven days ago and I still have not received them. All they did was say there was nothing they could do. They have not tried to make it right by me in any way and just continue to lie and lie to me. What terrible office staff!